Benjamin Remington

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Benjamin Remington

My Work

Digital Workplace Redesign

I worked with a large financial services company to analyze, map, and redesign their digital workplace. I delivered Personas, Journey Maps, and UX and Business requirements before heading into a full intranet redesign.

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Rocket Dog Rescue UX Overhaul

I was approached by Rocket Dog Rescue to help attract and empower foster parents for their organization. I delivered Personas and Journey Maps, Strategic Recommendations, helped create and implement an award-winning creative campaign, and created a new fostering section on their website.

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Couchsurfing Web Redesign

I contracted with Couchsurfing to update their website to include maps and location-based searches. I delivered a creative solution that supports the core values of the brand while still meeting user needs - even the ones they may not know they have yet.

VA PTSD Family Coach - Mobile App Redesign

A design partner and I were approached by the Veterans Administration to redesign their app for the partners of PTSD sufferers. Over a 3 week period we researched, designed, and user-tested an overhaul to the PTSD Family Coach mobile app and then presented the VA with our findings.

Life Alert - Service Design

As part of a two-week design sprint at General Assembly I worked with a team to create a new digital solution for Life Alert. Later I spent a week developing a service design concept which expanded Life Alert’s offerings to appeal to a wider audience and shift their product from a reactive model to a proactive one.

Together with Rosenfeld author and Interaction designer Chris Noessel, I co-created a workshop to allow designers the chance to reimagine the interfaces in the classic film Star Wars. The workshop helps designers to derive real-world design lessons from fictional interfaces in a fun and entertaining way. The workshop was first presented last year in Stockholm and will continue it's tour of Sweden by partnering with Unsworn Industries in Malmö at the beginning of March this year.

Redesigning Star Wars

Fruitvale Neighborhood Ethnography

While studying Urban Design at Berkeley, I undertook a semester-long enthnographic study of Oakland's Fruitvale district. Through use of data synthesis, contextual inquiry, extensive mapping, and stakeholder interviews, I was able to gain useful insights for urban designers and local government who manage the district.

I also like to make things with my hands. Ever seen a stereo system that doubles as a suitcase?